Insurance Council of Australia
The General Insurance Code of Practice sets out the standards that general insurers must meet when providing services to their customers.
The General Insurance Code of Practice came into effect on 1 July 2021 and was recently updated on 5 October 2021.
Frequently asked questions relevant to the General Insurance Code of Practice can be found on this page. Read on for more.
INSURANCE COUNCIL OF AUSTRALIA
Read more about the Independent Review of the 2020 General Insurance Code of Practice.
The General Insurance Code of Practice was updated on 5 October 2021. Read and click through to prior codes and reviews here.
ICA Members offering products covered by the Code must subscribe to the General Insurance Code of Practice.
INSURANCE COUNCIL OF AUSTRALIA
We’re committed to shaping positive outcomes for the community. From help when you need it most in a natural disaster, to explaining the ins and outs of insurance.
For more information on the Code Governance Committee (CGC) or to report an alleged breach of the Code, go to: insurancecode.org.au/
Anyone can report an alleged breach of the Code to the CGC at insurancecode.org.au/
You can access the Constitution and Charter of the Code Governance Committee Association here.
The voice for a resilient Australia
We are the representative body of the general insurance industry in Australia, shaping positive outcomes for our members, our people and the community.
We do not offer direct consumer advice or services but we want to help you find what you're looking for in our contact directory.
We acknowledge the Traditional Owners on the many lands the people of the ICA reside and work. We respect and honour Aboriginal and Torres Strait Islanders Elders past, present, and emerging.
